1 hour ticket response
Prompt support is our topmost concern and that is the reason why we have a team of trained technicians who are ready to provide a fast reply to any question that you may have. Just submit your tech support ticket from the Web Hosting Control Panel and we will reply back to you within one hour in the worst case scenario. In fact, we strive hard and aim for a twenty–minute technical support ticket response time.
A Top–Quality Help Desk Service
We’ve got a team of web hosting support experts who are eager to reply to all your inquiries whenever you are in need of help. Most of our client care staff representatives have lots of years of experience in the Linux shared hosting field, which implies that you can constantly rely on rapid and exhaustive answers to your concerns.
An Easy–to–Navigate Help Section
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which offers you a variety of sources of information. You can browse through a constantly updated knowledgebase offering web hosting account management articles and web site administration articles, check the how–to video tutorials or check out the F.A.Q. library.