Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer service staff is educated to easily deal with all Linux shared hosting customers’ issues and support questions. Via our ticket system, it’s possible to submit your issue and a support crew member will most likely get back to you in less than maximum 1 hour. In actual fact, practice has shown us that the common response time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to write to us 24x7x365 with any question you possibly have regarding LivingstoneIT Hosting’s products and services. We’ve qualified professionals on duty most of the time to give guidance when necessary. You can use the ticketing system or post an email any time, or grab the phone or make use of the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish support while working on your online projects within the Control Panel, it is possible to always just click the Help control key and locate your question in the group of posts that will show up. We have as well turned a number of the content articles into videos. The collection of video clips will come up if you click on the Videos button present in the top right angle.