Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Web Hosting Control Panel you can find a detailed Help Center section offering a lot of help articles and frequently asked questions. They are compiled by our support team of skilled technicians. Simply fill in your question and our smart system will return the most suitable answer.

  • Top quality support service

  • How–To Videos

  • For those who’d rather discover how to rectify a common problem by watching a video tutorial, we have added a selection of video tutorials to our Web Hosting Control Panel. All the video tutorials are short and simple to comprehend. They offer you visual demonstrations of various site management procedures.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 technical support service and a sixty–minute support ticket response guarantee. Our accomplished tech support engineers will be online 24/7/365 to attend to your inquiries and to take care of any issue that you might come across. Simply submit a help request from the Help Center and we’ll respond back to you without any delay at all.