Service Uptime Guarantee

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The service uptime for any shared hosting account is of crucial importance. If you are using a web server which has chronic problems and your website is not available for extended periods of time, it is more likely that website visitors shall not return. If you have an online store, for instance, this will mean lost potential customers and much less profit. Your internet sites may even get penalized by search engines like yahoo with lower rankings regardless how good their content is. To protect yourself from this sort of scenario, it is best to always make certain that the hosting service you get is stable. By doing this, the success of your site will depend only on its content and your advertising campaigns and will not be affected by hosting-related issues that you have no control over.

Service Uptime Guarantee in Shared Hosting

Our shared hosting solutions feature a 99.9% service uptime guarantee. We can easily reach that goal by using an innovative cloud hosting platform where each individual service (files, emails, databases, and so forth.) has its own set of web servers. We don't run everything on a single web server as most providers do, so we have pretty much eliminated the downtime of any service and even in peak times we can balance the load between web servers for the greatest possible performance of your internet websites. If one web server fails, the other ones within the cluster will take over in order to provide uninterrupted functioning of the websites. To protect yourself from infrastructural difficulties, our server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that targeted traffic will be able to reach your internet sites no matter what. We also have a crew of qualified professionals overseeing the servers 24/7/365.

Service Uptime Guarantee in Semi-dedicated Servers

Using our semi-dedicated server plans, you're going to reap the benefits of a 99.9% service uptime and you can forget about any difficulties you may have experienced with other providers. Unlike the vast majority of hosting companies, we don't run everything on a single server. Instead, every single part of the hosting service, such as the file storage, email messages, databases, CP, statistics, and so on., has its own clusters of servers. If one web server fails, the others shall take over, so your websites will not be affected. Additionally we use an innovative load-balancing platform which guarantees the best performance of both our web servers and the websites accommodated on them. A number of independent Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a group of skilled administrators, that's available 24/7, monitors the system in case of software issues. Using our semi-dedicated hosting plans, your sites are going to be working no matter what.

Service Uptime Guarantee in VPS Servers

Our Virtual Private Server packages include a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel powered backup generators. We also use new hardware for the physical servers in which the VPS accounts are created to steer clear of any chance of hardware malfunction and every part has been tested substantially. The security of your information is guaranteed by employing enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your Internet sites are going to be operating virtually without any interruptions. Our knowledgeable professionals will resolve promptly any software issue that could appear, so even if there is a problem with another VPS server account on the physical hosting server, your VPS shall not be affected. The server uptime is listed on our website and not hidden in our Terms of Service simply because we can keep our promise and provide an exceptionally dependable hosting service.

Service Uptime Guarantee in Dedicated Servers

While we can't control what you do with your dedicated server, the types of offline software and / or script-driven applications you install on it or when you reboot it, we can guarantee that it will be accessible at least 99.9% of the time. Your web server is going to be located in our state-of-the-art facility in the downtown area of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no blackouts or any other infrastructural issues shall affect the proper operation of your internet sites at any time. Our skilled team of system admins will make sure that if your server freezes for some reason, it's going to be restarted right away. To prevent any chance of breakdowns, we will give you a server with new and thoroughly tested hardware components to ensure that your Internet sites will be up and running no matter what.