Installation And Troubleshooting

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One of the common reasons to get a hosting server of your own is that you shall have complete control over the software environment and you could install anything you wish. This will allow you to run apps that need certain software to be present on the server, which isn't possible with a shared hosting server in which you are able to install software only in the account, but not on a root level. In case you aren't very experienced with such matters, however, you might encounter issues because managing a server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our administrators can easily deal with various tasks that should be performed or can resolve various problems that you may come across.

Installation and Troubleshooting in VPS Servers

The upgrade could be ordered for any of the VPS server solutions regardless of the OS and CP you have selected or the task that you need to be executed as our admins will aid you with anything associated with the software on the machine. This includes, but isn't limited to, installing third-party programs, setting up hosting server options, troubleshooting scripts in case they do not perform properly, and so on. The upgrade includes an hour of work and if a particular task requires less time, the rest of the minutes shall be available for the future and will be listed inside the VPS billing Control Panel. You can use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which provides 30 minutes of custom work on your server. Thus, you'll be able to work on your sites without having to worry that you will not be able to use some app or losing time on technical matters.

Installation and Troubleshooting in Dedicated Servers

In case you require our upgrade for any reason, you can add it to your dedicated server with a couple of mouse clicks through your billing CP or if you will require some custom work on the hosting server as soon as it's set up, you can acquire the upgrade during the signup process and inform us exactly what you need to be done, so everything shall be ready once your hosting server is functioning. Sixty minutes of custom work are added to your account each and every time you obtain the upgrade, so you can take full advantage of this service as many times as you require. If some task requires less time to be finished, you will not lose the remaining minutes and they shall be available for future tasks. Our upgrade will allow you to focus on creating and promoting your sites without wasting time on maintaining the dedicated hosting server or the software set up on it. You'll be able to employ it if you also use our Managed Services upgrade, but the 30 minutes it comes with aren't sufficient to perform all tasks that you need.