If you have never signed up for a hosting account or you have changed companies and the new one deploys an account administration console that you haven’t seen so far, you may become bewildered about how to accomplish a given task in your account or on your desktop PC. This is the reason why, many providers have set up a knowledge base, which encompasses the most popular inquiries and challenges connected with the particular platform they use, rather than including only general details. This type of knowledge base will allow you to find the required information swiftly and effortlessly, so you will not have to devote plenty of time and efforts to matters that might require something as elementary as clicking a button or marking a tick box. In this way, not only can you get things done, but you can also get to know plenty of new and relevant things, both about the way you can manage your account and about the way the hosting service functions as a whole.

Extensive Online Documentation in Shared Hosting

If you’ve purchased your very first shared hosting plan through our company or have migrated your website over to us, you will get accustomed to our platform and our custom-built Hepsia hosting Control Panel in no time thanks to the fact that we have prepared a comprehensive online knowledge base where you can find all the information that you could ever need – both general info regarding the service as a whole and more specific info about the separate functions that you can use and the predicaments that you can come across. The articles are available in 2 locations. The full article list can be accessed through the Help section of the Control Panel. You can find relevant articles about the different features in each and every Control Panel section as well. You can acquaint yourself with how to accomplish more or less everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer comprehensive guidelines, so you’ll never get bewildered due to an ambiguous text. Naturally, if you bump into a more specific obstacle and you are unable to find an adequate solution in our knowledge base, you can touch base with our customer service team representatives 24/7.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting plans, will permit you to access the in-depth online help documentation that we’ve prepared for you. The articles themselves include generic info on our web hosting services, informative guides about the separate functions that you can use, together with troubleshooting guidelines that can help you recover common problems that you could stumble upon. The topics that we have covered include just about everything, from elementary things such as how to host a brand new domain name in your account, to more complex ones such as which SSH commands are permitted on the servers. Articles that are dedicated to the features of a specific Control Panel section will always be available in the right corner of the page that you are on, whilst the whole article archive can be accessed through the dedicated Help section.