Website Migration

A: If your current web hosting provider can no longer measure up to the demands of your web site, or if you suffer from continual downtime, or if you have to wait for hours for the customer support staff to respond to you, it might be smart to swap your hosting provider, i.e. to transfer all the files for your sites as well as your databases from your present provider to your future provider. At LivingstoneIT Hosting, we understand that this can often be hard and time–consuming. Because of this, we’ll perform all that for you for free!Our highly trained technical staff members will move your site content from your current provider to us. Our technicians have plenty of experience migrating web sites and can take care of anything – from an average WordPress–powered blog or Joomla^™ CMS–powered website, to a very elaborate, custom–built application.

A: We try to accomplish all website migrations as fast as possible. Nevertheless, we don’t have a fixed time frame for web site migrations. There are different factors that you need to consider – the very size of your website and the workload of our web site migration team, etc. We constantly try to implement each migration in less than 48 hours. With smaller–sized web sites, our staff usually manages to finish within 24 hours.

A: We will need the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).

A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a customer. We are focused on safeguarding the security of the personal data collected from the clients. To do this, we use technical safety measures in order to prevent the loss, the misuse, the modification or the illegal disclosure of the private info under our control. The security measures include, but are not limited to: physical, digital and administrative procedures to safeguard and secure the details that we receive online. When we request users to present financial information (for example, a debit card number), this info is protected using the SSL (Secure Sockets Layer) encryption technique.

A: While we move your site, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the migration is over, we will make sure that everything is working properly and that the integrity of your content is not jeopardized prior to telling you that the migration is complete. Then we’ll tell you how to transfer the domain name to your hosting account with us and how to edit the DNS settings.

A: While we transfer your web content, your web hosting provider won’t be aware of the transfer at all. We will not get in touch with them in any way.

A: Yep. We support all regular Linux–based web hosting platforms. We do not support Windows–driven hosting platforms, since we don’t offer Windows web hosting services ourselves.In addition, we don’t support proprietary site creation and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.